Privacy Policy

1. About this policy

At MyHouseIntoCash.com, the privacy of our visitors is a priority. This Privacy Policy explains the information collected through MyHouseIntoCash.com and how that information is used.

This policy covers information collected through this Website and its use in connection with online inquiries. It does not describe information collected independently offline or through other channels.

If you have questions or need more information, please contact us. Our Terms of Use address rules for using the Website and its content.

2. Consent and choices

This policy describes our information practices. Any consent required by applicable law is separate from reading or accepting this policy.

Using the Website or providing a phone number alone does not constitute an opt-in to marketing SMS. Where you opt in to text messages, the messages and purposes covered by that choice are described in the consent presented to you. See the SMS section below for messaging and opt-out information.

3. Information we collect

When we ask you to provide personal information, we explain the information requested and the reasons for requesting it at the point of collection.

Depending on your inquiry and the information you provide, this may include:

• Contact information: your name, phone number, and email address.
• Property information: the property address, square footage, estimated repair needs, and occupancy status.
• Property and financial details: mortgage notes and equity estimates provided for a home evaluation.
• Communications: the contents of messages and attachments, and other information you choose to provide when contacting us.

When you request a cash offer or complete an intake form, the property and financial details you provide help us evaluate the property.

4. How we use your information

We use the information collected to:

• Provide, operate, and maintain our cash home-buying Website and evaluation tools;
• Evaluate property information and prepare possible cash offers;
• Communicate about your property sale, walkthroughs, and closing coordination;
• Send updates, email notifications, promotional offers, and customer-service follow-ups where permitted and consistent with applicable consent; and
• Find, investigate, and prevent fraudulent submissions or security breaches.

5. Sharing information with transaction and service partners

To facilitate property purchases and closing coordination, we may share relevant property and contact details with people and organizations directly involved in your transaction, including:

• Licensed title companies, escrow agents, and real estate closing attorneys;
• Internal property acquisition specialists and direct investment partners; and
• Technology and hosting service providers bound by strict confidentiality agreements.

We do not sell, rent, or trade your personal identifying information to outside mailing lists or advertisers.

The specific protection for mobile opt-in data and SMS consent is stated in the SMS section below.

6. SMS, text messaging, and marketing communications

Where you opt in to receive text messages from MyHouseIntoCash.com, those messages may include transactional notifications, cash-offer follow-ups, and marketing messages, within the scope of the consent you provide.

• Frequency: message frequency may vary based on your inquiry and transaction status.
• Rates: standard message and data rates may apply.
• Opt out: you can opt out of our text messages at any time by replying STOP to a text message from us. For assistance, reply HELP or contact us.
• Mobile information: mobile opt-in data and SMS consent are strictly kept confidential and will never be shared, sold, or rented with third parties or affiliates for marketing purposes.

7. Log files

We use log files that record information about visits to the Website. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and click information.

Log information is used to analyze trends, administer the site, understand movement through the Website, and gather demographic information.

Online identifiers can be personal data under applicable law. The European Commission's explanation of personal data includes IP addresses and cookie identifiers among its examples.

8. Cookies and web beacons

MyHouseIntoCash.com uses cookies to store information such as visitor preferences and pages accessed or visited. This information helps customize Website content and improve the visitor experience based on browser type and other available information.

Any consent required for cookies or related processing is separate from acceptance of this policy. Browser privacy settings can provide controls over cookies and related information; the options vary by browser.

For general background, the FTC explains online tracking and privacy choices.

9. Data security

We implement appropriate administrative, technical, and physical security measures designed to protect personal and property information against unauthorized access, alteration, disclosure, or destruction.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. California privacy rights

Where the California Consumer Privacy Act (CCPA), as amended, applies to us and your information, eligible California residents may have rights to:

• Know and access information about personal information collected, used, and disclosed;
• Request deletion, subject to exceptions;
• Correct inaccurate personal information;
• Opt out of the sale of personal information or its sharing for cross-context behavioral advertising;
• Limit certain uses and disclosures of sensitive personal information; and
• Exercise applicable rights without unlawful discrimination.

Requests to know, delete, or correct generally require a response within 45 calendar days of receipt. A permitted extension of up to 45 additional days requires notice and an explanation. Sale/sharing opt-outs and limit-use requests have different deadlines: generally as soon as feasible and no later than 15 business days.

Rights are subject to applicable conditions, exceptions, and verification requirements. See the California Privacy Protection Agency's FAQs for details, and contact us about a request.

11. GDPR data protection rights

Where the General Data Protection Regulation (GDPR) applies to our processing of your personal data, your rights may include, subject to its conditions and exceptions:

• Access to your personal data;
• Correction of inaccurate or incomplete data;
• Erasure of personal data;
• Restriction of processing;
• Objection to processing;
• Data portability;
• Withdrawal of consent where processing relies on consent; and
• A complaint to a competent data protection authority.

GDPR requests generally require a response without undue delay and within one month of receipt. Permitted extensions may apply, with the required notice and reasons within the initial month.

Requests are generally free of charge. A reasonable fee or refusal is permitted only where the GDPR allows it, such as manifestly unfounded or excessive requests. Further copies may carry a reasonable administrative-cost fee where permitted.

See the European Commission's guidance on rights requests, or contact us about a request.

12. Children's information

We encourage parents and guardians to observe, participate in, and monitor their children's online activity.

MyHouseIntoCash.com does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our Website, please contact us immediately. We will use our best efforts to remove that information from our records promptly.

13. Contact and privacy requests

For a privacy question or to contact us about exercising an applicable privacy right, use our Contact page or call (866) 651-6617. Tell us the type of request or question you have.

Depending on the request and applicable law, identity or authority verification may be required. Applicable rights, exceptions, and response requirements depend on the law and the request involved.